Overview

At Antivirus E-Store, we offer only digital products in the form of activation keys. As such, we do not offer physical returns. However, we are committed to ensuring 100% customer satisfaction and offer returns or refunds under specific conditions outlined below.

Eligibility for Returns & Refunds

You are eligible for a return or refund only under the following conditions:

• The product key has not been activated or used.
• You report the issue within 24 hours of purchase.
• The product key provided is invalid or not working.
• You provide proof (screenshot or video) that the key does not work.

Non-Returnable Products

Once the digital key has been delivered and used/activated, it is not eligible for return or refund under any circumstances. We cannot accept returns for any product that has been successfully delivered and activated.

How to Request a Refund

If your key is not working and meets the above conditions, please contact us at support@whizfortune.com or support@dantivirus.com with the following information:

• Order number
• Email used at purchase
• Proof of issue (screenshot or screen recording)

Our support team will investigate and respond within 24–48 working hours.

Policy Updates

This Return & Refund Policy may be updated from time to time. Please check this page regularly to stay informed of any changes. Your continued use of the website means you accept these changes.